Originally Posted by
ChattyKathy
I have a Viking Diamond Delux that my husband talked me into getting 4 years ago. He bought it for my years combo BD, anniversary And Christmas presents. The machine is great and the free classes and pay classes are terrific. The ladies at the Viking store are all extremely knowledgeable and always helpful. My only complaint is the lack of a proficient manual. If I run into a problem with my machine the manual is worthless. I always have to call for help and majority of time the Viking sales people can help me. If not I have to bring the machine in for help. And they figure it out for me. But to figure out on my own the embroidery or anything besides straight easy stitching, there is no good directions or manual available. You have to take the Viking classes to develop proficiency and expertise. I found that very frustrating, since I wanted to do quilting and creative type sewing of my design. I could not go to a Viking manual for help. Although, one of the members mentioned utube tutorials which are for newer Viking Diamond machines so maybe that will help me. I guess this is one of the reasons I have developed a love for vintage sewing machines...they have manuals. Yes, I realize each has its own place and time and JOY!!!
The manuals are made so they apply to any language, cheaper to print that way. I have a Diamond Royale and a Diamond. I only took the original class that was offered. I love to experiment on my own, and have learned lots of wonderful techniques through experimentation. I fine the HV machines to be very user friendly and easy to understand. I love the way the manuals are set up. I think the #1 thing we need to remember, is not to be afraid of the machine. You really can't break it. We also have to remember that when these sophisticated machines are designed, they assume that the new owner will be relatively proficient on the use of the machine. The old machines assumed everyone was a new sewer with little to no experience. I dearly love all my HV machines and wouldn't change manufacturers for anything.