Yes - the presser foot is down - my machine will not sew if it is up. I have read that I need to set the stitch length to 0 - but the machine will not allow me to. Any suggestions? I'm going to look back online to see if I can find any information. I did try sewing again - I took an hour break from it and walked away - and then I lowered the tension - and it did sew! Finally! I just need to figure out the stitch length now.