I bought from a local dealer (about 50 or so miles away) and she was a great deal of help. My DH is good at putting things together so he assembled the frame and set it all up. He made calls to our dealer if he had a problem and also to the manufacturer, who was very helpful also, great company. So customer service is very important. A LA is so different from a DM and often needs adjustments. There is quite a learning curve.