I agree with whats being said above about local support on your 1st LA. I purchased a used LA from another state. Although they were good people to deal with, there was no support at all. I have a Queen Quilter 18, made by Tin Lizzie. I did have some issues in the beginning & Tin Lizzie was able to talk me through the issues. They've been great with customer service. But, I would have been better off having bought locally with set up, training & troubleshooting. Now that I have much more experience in troubleshooting & a local person who can come to the house & do repairs on any LA, I wouldn't hesitate to buy online for a better set up.