I ordered Ohio State Fabric from Fabric.com and was sent a beautiful red with cars on it????? I called immediately and the lady was super. She said she was going to the warehouse because the number on the package was for OSU fabric but that wasn't what was in it. She told me to keep it or give it to charity and she would find out what happened and send the correct material (after I described it for her and sent her the link on their site for the fabric). They paid the shipping and it (even 1/2 yard more than my order) was at my home in 2 days. Great service....will always check them first now when looking for a specific type of fabric. Way to go Fabric. Com!!!