Janome 6600 Noisy -- Oil Wick?
My wife has had a Janome 6600 for about four months, and it has done this from day one: when it first starts to sew, it makes this kind of groaning noise when it just starts to move. Once it gets in motion it sounds normal. We have read about the oil wick under the bobbin case, and it is nice and wet. My wife is extremely fastidious and keeps the bobbin area very clean and changes the needle on every project, so I don't think it is a lint problem.
In examining the wick, I note that the top of the wick is about ⅛ inch below the top of the hole. I haven't been able to find out just what this wick is lubricating; the bottom of the bobbin case, or something underneath the whole assembly. If it is the bobbin case, then I would think the wick should sit up high enough to actually touch the case, but the way it is now, that could never happen. So my question is, should I pull the wick up enough to touch the bottom of the bobbin case, or leave it where it is? Thanks much.