Be patient, one will come. I have serviced about 8 of them. I own 3. My personal recommendation is the two tone, the LBOW (light beige, oyster white) because the paint application is the most secure. I have found the black and the mocha paints more oxidized and thinner. Not sure why. It is a very fast machine and very reliable. It is a direct drive machine. I piece, can free motion and do it with perfect stitches. When I do heavy duty things, I use my 15-91 that has a potted motor.