I took my Janome in recently for her annual. I caught the dealer (from whom I purchased my machine) during a sale (only downside is they are about 1 1/2+ hours away), so it was only $27.54 (half price) of their regular fee of ~$55, which is still less than the local dealer ($129). I like the town they are in, so it was like a mini getaway while the tech serviced my machine.