It might depend on the Kindle you have, I get internet, you tube, Missouri Star videos etc on mine as well as many games. Check out the various features on both. I love the customer service I get from Amazon with my Kindle, I have the instant chat feature and they can't see you but you can see them and they show you step by step what to do to fix what ever problem you have. When they are advising you what to do they circle the area where you are to do whatever it is they are asking you to do. They are also very friendly and know what they are doing.