I frequently order from Marshall Dry Goods in Arkansas and I cannot get over their customer service. I ordered 4 yards of a navy calico and when I received it, it was more a medium blue, identical pattern. I called them and since I had ordered the same navy before had them check back orders. Sure enough they had sent the wrong fabric. I explained that I would keep the order I received but would like to re-order the correct one. The gentleman I spoke with said they would ship out what I needed at no charge to me since it was their mistake. Their fabric is reasonably priced, good quality and boy do I wish I could visit their store. But then again, that could be a bad thing!
evy
That's interesting! I had a problem with an order from them and never heard back from them. SVAL