This is not about fabric, but a cutomer service experience that was so shocking, I just have to share. Yesterday DH and I had to trade our modem for a more current one at Comcast. We walked in, were greeted politely, and when it was our turn, we were called ma'am and sir! Comcast, giving polite customer setvice! Kudos to the Comcast Office i Lebanon, Oregon for great customer service! Amazing, they can give good customer service, now I will never accept less!