I've used batting from a bolt and from a bag and have not had problems with either. It is really an individual choice. My lqs handles both. As far as the store is concerned, I agree. I would not go back, BUT I would let them know why. And I would let them know how much they lost from you and from friends I would have refered. I totally agree with BellaBoo. These people need to get a grip and realize that we are the ones that put food on their table! Quilting is a big business and if she doesn't want yours, thats her coice! With that kind of attitude she won't be in business long. I don't want to even think about how much I spend at my lqs, but they appreciate it and show that they do. I think a bunch of us should get together and form a store and run it the way it SHOULD be run! No grouches working for us!!!