The person who makes the Nolting machines is a great help. Go to the main website:
http://www.nolting.com/
fill out a contact form. Make sure to let them know who your dealer is...even if them. Tell them you need troubleshooting help.
Be sure to include model number, when and where you bought your machine; what you have done to try to make things work; also be sure to leave your name and phone number (& email)...even if left on the form, include it in the note.
Let them know when you can have a phone & be by the machine to try some things they may want you to try. This is why TL company has gotten away from some of their dealers...the dealers were actually just sellers, not helpers.
Marge
Originally Posted by
rebspy
I purchased the machine online directly from the manufacturer, and they are not nearby. Once they have your money, they are not interested in servicing or helping.