So close. So close. DD bought a 15 Singer in a bentwood case on Ebay. When it came, the spool pin had gone though the top, pin was broken off and the dowels in lower case were broken and it came in pieces. We poured it out of the box. It was wrapped in bubble wrap only. When we sorted it out, the machine was fine. I replaced the pin and DH replaced the dowels in the base and we refinished it with a little cosmetic repair. Notified the seller and she had insured it for well more than it was worth. She wanted us to file a claim and split the money with her. Can you imagine? Not that the P.O. couldn't see through that anyway. It is hard enough to get them to pay a legitimate claim for sure. We just said, no thanks, and boy was she steamed. I think it serves her right. She is still probably mad because she didn't get a payoff. You never know about people.