I don't mess with paying to get a laptop fixed. I got rid of desk top computers when the last one died. We aren't into gaming or business though. I buy a laptop when I find a clearance of less then $200 and put it up. I have three brand new in box laptops in the closet. When the one I use or DH uses craps out I pull out another. I don't care what operating system it is. We have the files we want to save go to Carbonite so no files or photos are ever lost and accessible from any computer. DH does banking online and uses his tablet for that. I don't see paying over a $100 for repair when I can have a brand new one. The one I am using now is over two years old bought on clearance at Walmart for $139.