I've got two Berninas (one old, one new) and the least expensive of the computerized Janomes (DC 2010). I love all three for different reasons; however, the Janome dealership just went out of business (retirement) and the Bernina shop has the experienced folks plus their son whom they've been training (or maybe it's the other way around now!) so I think they will be in business a long time! Find a shop with young people in it!!