Only Seth was there, and he was in the back somewhere in a meeting. Les was somewhere here in PA, and Ashley was home. Dennis said they are usually there though, and the show is NOT scripted, so it is all real lol. He did say that the crazy "customers" that come in are usually looking for their 15 minutes of fame lol. Dennis was a really nice guy, we spent probably at least 15 minutes talking with him after we settled on the price for this machine. Needless to say, hubby and I were both very happy we stopped!