Mary I thought I was all set with the U-Verse but I guess not. And I didn't even have time yesterday to call again. I did get online today only by rebooting it and let's see how long that lasts. But I have a new problem. This morning I found a mouse in my kitchen. The cat knew it was under the frig and then it moved under the stove. I know I have them outside but this is the first one I've seen in the house. Hope my cat catches it. So far I have 3 traps set out and can catch it.