Janome 7700qcp tension issues
Hi ya'll!
I need some help from all you experienced quilters. I bought a janome 7700 just received it and unpacked it last night. In advance read the book (online) watched tons of videos on the machine. So I set her up wound my first bobbin not at all impressed with the bobbin the juki I have is way better at that. Anyway, thread the machine according to the directions and stitch a plain straight stitch. It's making knots on the bottom of the fabric. It's really tight and little small knots. I have changed needles, changed thread, the only decent stitches I can get is to set the needle tension as high as it will go. Isn't this excessive? What am I doing wrong? I am ready to send it back I am so disappointed the juki Hzl 600f is the fanciest machine I ever owned. I was so excited to get this janome with such a huge throat space. I will try and upload a photo not sure how to. I appreciate all the advice!!
elizabeth