I have two Janomes, one is the 6600, and the other is a 1600P on the NewJoy magic Quilting Frame.
The janome dealer I go to is family owned, and operated. When you call or stop by it's like being home. Whatever the need thay make the time for you, and if there is a problem they make it right. If you have to drop off your machine you will have it back the same day 99.9 % of the time, Dave knows how we go through withdrawals without our machines.
I love my dealer and my Janome's.