I use to have a Sunbeam, 14 years until it started spitting sparks! It used distilled water, not a problem, and I loved it. But I bought a Rowenta to replace it, and I'm not a fan, of this model at least. It says NO to using distilled water, no problem, but it still spits all the time, it's kind of heavy, but the thing that really irks me is that it's constantly out of water. Goes through lots of water to make lots of steam. And to top it off, the water reservoir is purple plastic and it's just dark enough that I have trouble seeing through it to the water level. Wish I had bought another Sunbeam!