I have a Bernina and have never regretted it. I have the 1260 and keep up in quilting groups with all the ladies with the new Brothers and Janome. Employees at a store changes, and if you're like me, you'll relocated several times within the lifespan of the machine. I wouldn't suggest making a decision based on just the people in the store nearest you. I'd suggest going with the machine you're most comfortable with the feel and features.