Grand quilter 18.8/ quilt artist problems?
I've had this set up for three years, and due to circumstances have had very little use of it. A couple of quilts off the first winter. Followed by moving to a different location our farm 200 Kilometers away.Always use surge protected power source. After a year of not being able to go there I tried setting up quilt layers and the tensions didn't work I moved it back to the city for service required to get a new table so it could be serviced. We had it all set up and functional due to illness it sat another year. I did one free motion quilt for my grandson this spring. Now I'm trying to run it same problems with tension (thread breaks) partial patterns then x axis quit working called for a service call no sooner done and paid for replacement wheel and part of the service. Working sample plain layering, similar problems and feeling very frustrated. Is this a common experience?