I just sent my laptop in for service AGAIN! This time it is the power cord socket that is loose and goes to battery when it is plugged in and the screen goes dark! This is the third time since August that it has to be sent off! I am using a borrowed laptop from work. Thankfully I work for someone who trusts me! I would be really beside myself without access.
Talked to someone else who had a virus as well. Hope it can be fixed and you can get it back soon.