This happened to my friend a few years ago. The label was the only thing that was delivered. There is tracking information on priority packages so that is the only way I ship a quilt. Now there is suppose to also be insurance but haven't read the find print yet. Make sure to use plenty of tape around the package or envelope and glue the shipping label onto the package. I even pin my address onto the quilt with phone number. Glad you got another one done.