Ah ha! If you're on a Little Gracie frame, is your fabric stretched too tight? You don't want it to be a trampoline. And is the quilt surface level instead of angled? I agree with the others about using a larger needle. Below where it says Schmetz HLx5, it should say a size like 80/12 or 90/14 or 100/16. You probably want the 100/16.
The zig-zag test is a great way to test if the timing is off.
Good Luck with your quilting!
Last edited by quiltedsunshine; 12-11-2015 at 09:27 PM.
Reason: left something out...