Hetty, you are a very generous person. I think you handled the in-law problem very well. I was once burned with the boss situation, and now NEVER purchase anything before I get the deposit, which is large enough to cover the materials. You could have told your elderly neighbor that you only had enough time for the basic bag, but sometimes it's difficult and these things snowball. I would do a quick calculation of the amount you would charge to make a duplicate in case the neighbor wants you to make one for all her friends! And if you agree, get the deposit first!