View Single Post
Old 01-20-2010, 04:41 PM
  #89  
Shorebird
Super Member
 
Join Date: Jan 2008
Location: Winchester, VA
Posts: 1,552
Default

Originally Posted by BKinCO
Thanks everyone for your input so far. In actuality, I am not looking for an embroidery machine. First and foremost I am looking for a machine for quilting, and I'm not sure how much I would use the embroidery features. The Bernina has lots of embroidery features on it, which is a bonus if that's what I decide I like doing, but that's an unknown for me now....

Ugh...decisions decisions...it's kind of like trying to choose between the red or black car :)
My 5 cents' worth - if both machines have the features that you want and need - remember that SERVICE AFTER THE SALE is worth a TON! I too was ready to buy a Bernina, had cash in hand for their top of the line model in 12-06, and the dealer kept walking away from me to chat with others.........their store is twice as far as the viking dealer....Bernina's classes (only one for owners, no repeats) did not compare with vikings (3-4 owners classes with repeats as often as you like with space available...I had tried to speak with Bernina dealer on the phone before my visit, and got nowhere.........unlike viking who answered all of my questions, gave me a full demo on their machine, and is still available for questions I have - both when I call....and if call cannot resolve, their answer is bring it in and we'll take a look....While Bernina makes a GREAT MACHINE, what good is that if you do not understand how to make it do what you want, and you cannot get the service or a response from the dealer? It seems (my experience and that of many of my friends across the country) that the Bernina dealers are less service oriented than any of the other major dealers.......

BOTTOM LINE - you decide which machine has the most of what you want, and how important the service after the sale is to you.........and based upon those 2 answers, buy the one indicated........both are great machines. Let us know what you decided to do.
Shorebird is offline