I have ordered from them and been very pleased. My daughter ordered drapery fabric from them and while the color they sent was the right color it was enough different from what she saw on the monitor she didn't want it. There was no problem returning the fabric. She had nicest person in customer service walk her through the process.
I like their $35 free shipping and they have a good price on Aurifil thread which I usually add on to my order. I would definitely use them again.