It's not too hard -- I guess. However, after you pay all that money you find out that the only manual/help is in your software. I had it printed out by a friend on extra heavy paper for $50 (it's over 600 pages). The Bernina Store was charging $75 on regular paper. Someone checked with Office Depot and it was over $100 on regular paper. So I felt like I got a good price on getting the manual but also got screwed in the first place because Bernina didn't provide us a printed one....