I would buy my Innova again in a heartbeat! This is my FOURTH machine (not my 4th Innova! I had 3 DIFF ones before this)..and it should have been my first (never mind that they didn't MAKE them when I purchased my first system) The customer service is primo. There is literally a PERSON who would answer the phone in the middle of the night...If you have any questions, please ask them here or PM me. I found 2 dealers in WI, but not sure if they are close to you. Google Innova dealer Western WI. I didn't want the 26 inch as its too much of a stretch for me and I knew I never wanted a computer.