I bought a refurbished sewing machine from Brother and it's been great!! I put a lot of quilts through that machine and now it's my travel machine as it has a smaller harp area than my new NX-2000. I still love my refurbished machine though. It works great! Refurbished means it's been purchased by someone, they either decided they didn't like it or it had a problem, so the company took it back and fixed everything back to factory specs. I would buy another refurbished machine in a heartbeat!!