I had a new TL sl 18 and it was a nightmare. Nothing worked right and I was an experienced LA quilter so it was not operator error. Had absolutely no company support. The dealer tried to help but was not very knowledgeable. Stuck it in an out building on our farm and bought a Nolting. Nolting is not high end but it is a work horse. I have used it for 6 years with absolutely no problems. Tech support is wonderful. Don't waste your money on a TL. there are too many good machines and reputable companys out there to be suckered in my some one who is telling you they found a few of these machines in a warehouse..