Are you using a tablet or computer? I've been using my Kindle for the Fabshophop. The 35th Ave Sew and Vac was the only bunny I couldn't' find with my tablet. Once I used my computer instead I found the bunny within seconds. On the other shops websites I would look for a link for the "full website" when using my tablet. But couldn't' t find anything like that for the 35th Ave Sew and Vac site.