It could be. I installed Windows 10 on my computer just before the deadline. I wanted to verify that the printer would still work, so I tried to print something from the picture viewing software provided by Windows 10. It wouldn't print. It took me quite a while before I thought to try another application, and I was able to print from anything but the Windows 10 picture software. There were complaints from other users who discovered the same thing, with other printers. I finally downloaded a free picture viewing software, and it prints fine.