Originally Posted by
Peckish
My thought was that the screw holding the tension assembly needs to be tightened. However, any repairman worth his salt would check that first (you would think!).
................ but so many are not worth their salt!
I always feel badly for those who have that sort of a repair/service tech.
I am SO thankful that I have an incredible service guy for both my Janome and Bernina machines.
That was what held me back in buying my Sweet 16, for quite awhile.
The fear of service not being on a par was just too high.
I think the wait was worth it ... and have good feelings that he will be as great.