I agree with Feline, you don't have to "confront" her/him, just make them aware and maybe ask if there is anything they can do about it, you may be happily surprised. I certainly would want to know if there was a problem with my work or products, a bad review can ruin their reputation. And don't forget to let us know what you decide and how it works out. I have skinned my own quilts before because I wasn't happy with my own quilting!