Originally Posted by Quilter7x
Too bad you live so far away from me, I would loan you my MC 9000 and use my Jem till you got yours back.
I have a friend who bought a used MC 9000 for $500. I cringed when I heard how much she paid since I paid thousands for mine about 12 years ago. Since she got it used, she has no idea how to use the machine. I showed her as much on the machine as possible - but there's so much to that machine that it can be overwhelming!
You're in a really tough position Candace. If they are taking machines from 3 other shops plus their own, and there's no other repair place around, they can really monopolize how long it "should" take for repair service. Complaining to them probably won't do anything because they have no competition.
In the mean time, you just keep on venting here, we're here for you! :D
Thanks, you're sweet. That's exactly right. A monopoly pretty much nails it. Venting to those who can relate has helped;>