Rowenta used to be a great iron. I don't think that's still the case. I purchased one, it quit working within a few months, and I sent it to the one and only service repair center on the west coast. The service I got was horrible and the owner was extremely rude. I sent a letter to Rowenta detailing the bad experience and never heard a word from them. When I finally got the iron back, it failed again just after the warranty expired. I would never purchase another Rowenta, based mostly on the service experience. That said, I know that there are many quilters who love their Rowentas, especially the older ones. (I mean the older irons, not the older quilters.)