I bought my Elna Quilting machine new in 2006. I've done the regular owners maintenance on it since, and took it in for the first time 2 weeks ago for service. (I decided it was time, and due to overtime, could afford to pay the $150.) I do all of my sewing/quilting on it. Any problems I've had were usually operator error. I would buy another one in a heartbeat if I lost this one.
Good luck with your decision.
Susan