Everything posted has been very good. I would just like to add that if she wants something that isn't doable, or would be fairly difficult for you, do not sugar-coat it. Tell her up front that you won't or can't. I've let customers persuade and bully me into doing something that was beyond my skill level and it was VERY stressful to get it done. Plus, once it's done, they're disappointed and I'm resentful.