Jennifer, I'm assuming that my advice did not help you. I just wanted to mention that I once had an issue with my 1803 where nothing would move, and it turned out that a belt had become dislodged. I accessed it by opening up the handwheel and then I moved the belt back into place. There is a tiny hole in the end cap of the handwheel, and if you put a small screwdriver or an awl in there and use it as a lever, it will pop right off. It snaps back into place easily. The housing of a few of these 158 Kenmores is identical or almost identical, so I'm pretty sure your model resembles my 1803. If you are interested in pusuing whether or not your belt needs attention, just google how to open the machine and also how to access the belt. I hope this will help you to determine what the problem is. Also, Sears online should have the schematic of your model.