Originally Posted by
gramquilter2
Embroidery Library usually offers 2 to 4 sizes on the designs. Could you have ordered the wrong size by accident. They are very good about responding to your questions/concerns and quick to right things. I have never had problems with the sizes though.
Maybe you clicked on the wrong format, it was my understanding that what format that is chosen decides what sizes are displayed for you to chose from. I have different Vikings and they take different formats, if I chose an older version it won't show me the extensions that are for the later models of machines that I have. Mine are VIP, HUS and VP3,