I ordered from Lakeside Quilt Co with no problem but it was about 3 years ago. I ordered some acrylic rulers and parts for my machine. I see on the internet the person is listed as Donita Reeve or Donita Darlington. I also see a different web address.
www.lovetoquilt.com
Also listed as new address in Bozeman, MT not Kallispell and a new phone number 406-270-4716 I have used this number to talk to Donita at one time. I have it in my cell phone contact list.
You may want to try this contact information and see if you get anywhere.