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Old 11-05-2016, 10:57 AM
  #1  
rryder
Super Member
 
Join Date: Oct 2015
Location: Va.
Posts: 5,753
Unhappy Craftsy issues RJR Handspray

Hey all,
I just wanted to send a note out letting folks know that there is a problem with the description for one of the fabrics that Craftsy is selling. I've purchased lots of fabric from them over the years and have always gotten exactly what they said they were selling at reasonable prices.

However, I just ordered some black fabric off their website that was listed as RJR Handspray 8.5 yard cut. What I received was black fabric but was definitely not RJR Handspray-- I compared selvedges with a scrap I had left over from one of my quilts and it's not even close. I've contacted Craftsy to let them know about the problem, but they are convinced that the fabric is RJR Handspray. I've sent them a photo showing the real black RJR Handspray which is a very different fabric with a white selvedge edge with Handspray by RJR Fabrics printed on it. I also sent them a photo of the fabric they sent (which has nothing printed on the black selvedge edge) so they could see the difference. I've asked them to change the description of the fabric they are selling since it should not be listed as RJR Handspray and am waiting to hear back from them.

Meanwhile, if like me, you have been looking for black RJR Handspray and finding that it is out of stock on all the usual on-line sellers, be aware that Craftsy doesn't have it either. If you order the 8.5 yard cut of RJR Handspray from their site thinking you are getting black RJR Handspray be aware that you are not going to get RJR Handspray, instead, you will receive a no-name black fabric that bears no resemblance to RJR Handspray.

I sure hope they get over their new web site launch problems soon

Rob
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