I have a Jasmine easy spinner hoop and I love it. It is made very well. I bought it used not from the company, but I have called the company a couple of times for some information and they have been very helpful. They haven't always answered the phone right away, I've had to try a few times to get someone, I wonder if they are having a hard time right now and maybe are trying to make it without a secretary. I think you will be fine, it is a good company.