Thank you all so much! Better bussiness bureau(very usfull thing) has the company listet with a B rating and just one complaint the last 36month. And I think and hope that in times of www no company can affort to run an online shop without delivering goods??
Yours answers made me very happy and I will just give them some more time as I dont want my money back - I want an easy spinner!
Thanks also for the hint to look for members in the area.
greetings from basle
Granny_59