My local fabric store has their Member's sale on Saturdays.
I work on Saturdays.
I sent a note to customer service pointing out that some of the people who pay for a yearly membership are unable to take advantage of the member's sales because we work on weekends.
They sent me back a note saying that they were informing both local stores that from now on, I would be able to shop on the Monday, following any member's sale that fell on a weekend!
How's that for customer service?!
Watson
