I got my Viking Topaz thru a dealer and it was actually the floor model. My dealer gave me the full warranty, lessons and if I decided to up grade within a YEAR I could have full trade in value. I did need the lessons, those machines can be rather intimidating and there is a learning curve. And I was very fortunate to have a sewing buddy that worked thru a lot of the curve with me. My dealer was more interested in teaching me the machine and selling the designs on discs than how to get designs on the internet and making more custom items. But then I went to the Road to CA quilt show and connected with an dealer from Orange County and he showed me the program and all I could do with it. I now have another local dealer that does sell the programs so helps with any and all questions.
I wanted the Mega Hoop too. But decided the cost would not support how often I would use it and opted for the hoop with the magnets instead. (I bought extra magnets to hold the fabric better.)