I don't blame you for one minute for being so frustrated. I know you put a lot of work into that quilt and merely wanted it to look nice. Do you know how long she's been in business? Her job is to make the customer happy so you should talk to her about your issues with the quilt and she should OFFER to correct it or find some way to make some kind of compensation. Don't be afraid of hurting her feelings by being honest with her. She won't know you're not happy if you don't tell her. You may be doing her a favor so she doesn't do that to someone else. However, if she just makes excuses then you will know for sure that you don't ever want to use her again.